I called on Friday December 19 and was offered an appointment for Tuesday 12/23/25 at 10:15 , sat for 15 minutes and was asked if I had a appointment and was told there was no appointment booked and could not fit me in till Monday 12/29/25. No one said to me is there something we can do to prevent this from occurring again, can we make this right . I will not be returning or recommending this Salon to anyone . Poor customer service.